Privacy Policy

Last updated: November 2025

Welcome to ROYNX (the “Site”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website [www.roynx.com], make a purchase, or contact us. By using our Site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information when you interact with our store:

  • Personal Details: Name, email address, phone number, shipping/billing address.

  • Payment Information: Payment method details (we do not store credit/debit card numbers).

  • Order Information: Products purchased, order date, and transaction details.

  • Device Information: Browser type, IP address, and browsing behavior on our website (via cookies).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate order updates, delivery status, or customer service inquiries.

  • To improve our website and shopping experience.

  • To send promotional offers, discounts, and updates (only if you consent).

  • To prevent fraudulent transactions and ensure account security.

3. Data Sharing and Disclosure

We respect your privacy — we do not sell your personal data.
However, we may share limited information with trusted third parties:

  • Delivery Partners: To deliver your orders (e.g., TCS, Leopards Courier).

  • Payment Gateways: To securely process your payments (e.g., Easypaisa, JazzCash, or Bank Transfer & COD).

  • Analytics Providers: To understand website performance and improve user experience.

All third parties are required to handle your information securely and only for the intended purpose.

4. Data Retention

We retain your personal data only as long as necessary for order processing, compliance, and business records. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement strict technical and organizational measures to protect your data:

  • SSL encryption for secure data transmission.

  • Restricted access to customer information.

  • Regular security checks and Shopify’s built-in protection systems.

Although we strive for complete security, no system can guarantee absolute protection.

6. Your Rights

You have the following rights regarding your personal data:

  • Request access to your information.

  • Request correction of inaccurate or outdated information.

  • Request deletion of your data (“Right to be Forgotten”).

  • Withdraw marketing consent anytime.

To exercise these rights, contact us at:
📧 roynx62@gmail.com
📞 0317 1542317
💬 WhatsApp: 0329 5691314

7. Cookies

Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences and track website usage. You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 roynx62@gmail.com
📞 0317 1542317
💬 WhatsApp: 0329 5691314

⚖️ Note for International Customers

If you are accessing our store from outside Pakistan, please note that your information may be transferred to and processed in Pakistan. By using our site, you consent to this transfer.